Contact › Feedback

We value what you think about our services.

We encourage you to tell us about any feedback, compliments, complaints or recommendations for improvements you may have.

Our dedication lies in delivering a superior level of service, characterised by our long standing commitment to our clients. To further enhance and evolve our services, we invite you to share your feedback regarding your experience of working with us.

Rest assured that we have established a well-structured process to ensure your feedback is promptly and appropriately addressed. We treat all feedback with the utmost confidentiality. We welcome and are grateful for all feedback received, and it becomes an integral part of our quality assurance procedures.

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Visit us at any MPOT office

Write to Us

246 Glen Osmond Road, Fullarton, SA 5063

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Please note, we will act upon anonymous feedback, so far as is practicable, based on the information you have provided to us. Without your details, we cannot contact you for more details or update you on the outcome of your feedback. If you would prefer to speak to someone confidentially, please call 1300 368 141.

Other options for submitting feedback

We encourage you to contact us with any feedback in the first instance. If you are unsatisfied with the action we have taken in response to your feedback, you can contact the following:

NDIS Quality and Safeguards Commission

www.ndiscommission.gov.au

Health and Community Services Complaints Commissioner

www.hcscc.sa.gov.au

Aged Care Quality and Safety Commission

www.agedcarequality.gov.au

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